Returns & Refunds

How can I return or get refund on an item?

Acid will not issue refunds. Online purchases are eligible for on-line store credit or item exchange. Items to be exchanged must be returned in perfect, unworn, new condition with all original tags attached. You must first contact us through the contact page located below this text. Packages sent without contacting us beforehand will not be accepted. Note that you must deliver the item back to us within 14 calendar days from the date you received the product. All sale items are final and cannot be exchanged.

Make sure to use a reputable delivery company with tracking information or proof of postage, as we are not responsible for lost or stolen packages.

Items may also be returned or exchanged in person at any Acid store location.

Payment

How do I pay for my item?

You may pay for your order by supplying your credit or debit card details or by using Google Pay & Paypal. We accept the following card types: Visa Debit, Visa Credit or Mastercard, Receipt of your credit card details and debit of payments does not constitute our acceptance of your order. You are responsible for ensuring the email address and other contact details you provide to us are correct.

An invoice will be sent to the e-mail address provided within your details as confirmation that your order has been accepted.

Our online checkout is secured with a 128bit RapidSSL encryption.

For more information, please read our Terms & Conditions.

Delivery & Orders

Our products are hand-produced to order, we don’t hold stock in order to be as economical as possible, therefore lead times on delivery might be a little longer than you might be used to. Our aim is to get your item to you as quickly as possible.  Some items may be in stock, however, if you need something in a rush, please get in touch and we can help.

Due to the current COVID19 situation, deliveries may take a little longer as we are reliant on the Royal Mail network and cannot predict how busy they might be. Rest assured, we want to get your item to you as quickly as possible. 

  • UK delivery sent via Royal Mail 24hr (7-10 working days including lead time) is FREE
  • Rest of world – delivery is £15.00
    (
    Any customs or import charges must be paid by the recipient upon delivery and are not controlled by us) 

Delivery time depends on your location. UK orders placed before 4 pm will be delivered between 7-10 working days, central Europe within 5 business days and all other countries please allow up to 18 business days. Note these transit times are estimates and may vary.

Please note that we do not deliver to P.O. boxes.

Size Guide

Our size chart

Our premium t-shirts are built to last, the heavy-duty fabric is thick yet smooth to touch and has a real high-quality feel.

Men’s Tee Size: XXS XS S M L XL 2XL 3XL 4XL 5XL
Half Chest – armpit to armpit (cm): 43.5 46 49 52 55 58 61 64 66 71

 

Women’s Tee Size: XS S M L XL 2XL
Size 6/8 8/10 10/12 14 16 18

 

Hoodie Size: S M L XL
Unisex (one size fits all) 36 40 44 48

Garment sizes are approximate and for guidance only.

Careers

Work for us

We’re growing fast and want to hear from forward-thinkers who aren’t afraid to challenge industry standards – bonus points if you’re dog-friendly. Check out our open spots below.

Sorry, there are currently no vacancies.

About Acid

Acid is a life-style based brand creating emotionally conscious designs rooted heavily in street and skateboarding culture.

We have over 5 years of experience in printing and selling online.

If you have any questions or queries please contact us

About our tees

Our premium t-shirts are built to last, the heavy-duty fabric is thick yet breathable and smooth to touch and has a really high-quality feel. Our tees are a great everyday shirt or to be worn in both the summer and winter months. The high-quality fabric used to make these shirts also makes them an excellent surface for printing. Colours appear richer and more uniform on these higher quality garments.

About our inks

Our unique tee prints are ink-based and form part of the garment rather than just being printed on top, so the print feels soft and stretches with shirt. Washed normally the print will last as long as the garment. You can even tumble-dry. All shirts are printed using 100% biodegradable, water-based organic inks meeting the strictest industry standards.

  • Totally organic
  • 100% non-hazardous
  • 100% toxin-free
  • Completely vegan-friendly and contain no animal by-products
  • Safe for infants and babies

We meet the strictest industry standards with our NeoPigment inks. As defined by Oeko-Tex 100 safety applications for infant wear, Residues Standard List (RSL) and the American Association of Textile Chemists and Colorists, we truly meet worldwide accepted standards.

Acid Retro

Still need help? Contact us here.